Ross Family

Dear Matt

I would like to say a heartfelt thank you for your care, your calm and gentle guidance and your expertise over the past week. From the first meeting we knew we were in good hands. It’s such a relief under difficult circumstances to have someone who can take a load off. There are always many decisions to be taken, and you made that so much easier.

The flowers, the service sheets, the lovely and thoughtful touch of the mountain on Dad’s plaque all made the day memorable.

May we also ask to pass on our compliments to the caterers – they, too, did a beautiful job. Many people commented on the presentation, the service they carried out with a smile and the food itself was delicious.

We are all so happy with how the day went – perfectly. I think Dad would have been proud.

So one again, Matt, thank you.

Warm regards

Sally

Bhakta Family

Dear Emma,

I wanted to extend my deepest thanks to you and the team at Grahams for your incredible support, immaculate planning, and the grace you’ve shown during such a difficult time for our family. From guiding us through decisions to explaining every step of the process, you truly made my grandmother’s funeral as seamless and meaningful as possible.

The respect, patience, kindness, and professionalism you and your team demonstrated were remarkable. In the midst of the shock and sadness of losing my grandmother, you made the experience less overwhelming. Planning a service while grieving amongst a large family is never easy, but your care and calm presence made all the difference.

Your work truly feels like God’s work — bringing peace and compassion where it’s needed most. Im so thankful for people like you who help families navigate such a turbulent time with understanding and grace.

From assisting with the newspaper obituary, coordinating the catering menu, creating the slide deck with Jono, answering all my questions, letting us spend time with my grandmother as we dressed her, and preparing the service sheet, to arranging flowers, petal pots, and long-stem roses, and providing the necessary documentation — your attention to detail and gentle aura shone through every step.  The service sheets really turned out to be remarkable.

Thank you, Emma, from the bottom of our hearts. We wouldn’t have been able to farewell my grandmother the way we did without you.

With heartfelt appreciation,

Deepal

Hart Family

Dear Emma,

I just wanted to thank you so much for all you did to assist us as we made decisions about Barbara’s service.

Also thank you to Marissa who assisted you at the service yesterday. Both your professionalism and personal care was above and beyond.

Once again many thanks indeed.

Blessings

Julie

Speck Family

Hi Jess,

I just wanted to say thank you for organising mums funeral. We were so happy with Janny, the food was probably the best food at a funeral that anyone has ever had and everything ran very smoothly from the service sheets to the video reflection!

Janny is an awesome person and just made the service. I really was impressed with the effort that went into making of the service sheets with horses in the background.

Thank you so much.

Kind Regards

Justine Speck

Smythe family

Hi Matt

I just wanted to say thanks so so much for organizing everything for Mums service. Everything was great. We loved the flowers, they were perfect. The design of the service sheet was beautiful. Mark was excellent. We had so many comments with the layout of the spread and the high standard of food. Really everything exceeded our expectations. We got to give Mum the send off she was worthy of. You have been a pleasure to deal with and I can’t speak highly enough of your service.

Many thanks again.

Kind Regards

Jo Smythe

Pollard Family

I just wanted to thank Sharlene and the rest of your Waiuku team for all the work that you put into ensuring my sister Felicity was laid to rest with dignity. It was a wild day at Onewhero but I know she would love her final resting place. Thank you for managing the organisation of the service and all the little details that made it a special send off. With many thanks.

Grahams Family

Hi Alaina and the team,

On behalf of the Graham family would like to say a huge thank you to you all, what an amazing experience you gave us in one ot the saddest times in our life. The compassion, love and care you gave to pop and our whanau was so felt and so very appreciated by all of us.Every part of our experience with you was amazing, pop would be sending you all hugs from heaven with a big smile on his face. I can literally hear him raving about you all, Connie was just angelic, her love and care for pop was felt by us every second.

Thank you all so very much, with love from us all xox

Alexander Family

Hi Alaina,

Just wanted to pass on a personal thanks for guiding us through the process of arrangements with Franks passing. You made a great choice to become a Funeral Director – you do indeed make a difference, thank you!

You have such a lovely easy manner, and it was a pleasure to have you look after us and our beloved Frank. Please pass on our thanks to Connie also.Thanks again Alaina. It was a seamless process, handled with perfect care.

Regards Mandy

Walker Family

Hi Matt,

You and your team did an exceptional job in allowing us to farewell Min how she wanted it to be . Everyone said it was exactly as Min would have wanted . Thank you so much.

Porter Family

Thank you so much for your care of our Dad and Mum just a few short months prior. The preparation and planning you took care of, for us was very caring and professional. It felt like our celebrant Carol Seay had known our family all our lives.

Thank you all so much

Young Family

Hi Sharleen,

Just like to say Thank You for the terrific effort by yourself and your team in organising our father’s service yesterday. The flowers were beautiful and the catering was outstanding.

Finan Family

When you lose a loved one the pain is real.

After my husband passed away Alaina and the team from Graham’s handled everything with both professionalism and empathy.
We were able to make decisions with their guidance.

To have Alaina at our side made everything so much easier.

Thankyou.

Harmse Family

Dear Marissa

During this very sad and grieving time mourning the loss of my beloved husband Gerhardus, wonderful dad to our kids, brother and friend, you came into our lives. We would like to express how extremely grateful we are to have met you although a very sad time, we can never express how much your compassion and empathy meant to all of us and still do. It speaks volumes of who you are and forever will. Please continue to do the extraordinary passion you do.

Maureen Costar

To Grahams Funeral Services,

On behalf of the Costar family I want to thank you all for the help and support in arranging Bills funeral. A special thanks to Marissa for being so helpful at this time and really taking the pressure of the family at such a sad time.

The flowers were really beautiful and we couldn’t have wished for a better afternoon tea.

We are so please with the memorial book and have had many positive comments from family and friends.

Thanks for everything.

Nga mihi 

Good morning Fleur,

Jane’s funeral went without a hitch. Marissa coordinated it beautifully on the day.

Stacey was so helpful and kind in her approach when taking care of Jane and planning the day with such sensitivity.

I really don’t have the words to express my gratitude to you all for your professionalism, empathy and caring you have shown our family.

You guys are amazing, your staff, your chosen caterers, florists, all came through with such professionalism and care. Jane would have approved!

Thank you all so much.

Dennis and Bridget Neil

Hi Marissa,
I’m so glad we could share our day with you. You helped make it such a special day and really know how to put on a fabulous send off. Our heart felt thanks.